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Shipping Policy

Due to the high demand in combination with the affects of the pandemic situation, shipping times right now are 2-4 weeks worldwide. We are so sorry for the delay and hope you understand. Please be patient, you order(s) will be delivered to you :).

IS SHIPPING FREE?

We charge 4.99$ for orders between 1$ to 29.99$ price range.

And we are proud to offer FREE WORLDWIDE SHIPPING on orders above 30$.

I HAVE ENTERED AN INCORRECT ADDRESS!

If you have misspelled or filled your address incorrectly, reply to the order confirmation email you received and give us the correct information. Alternatively, you can notify us immediately via email at contact@mysuperdoggy.com. PLEASE be prompt and contact us within 24 hours if this has happened.

United States 

7 to 15 Business Days.

United Kingdom

7 to 15 Business Days.

Australia & New Zealand

7 to 15 Business Days.

Canada

7 to 15 Business Days.

Rest of World

7 to 18 Business Days.

 

TRACKING NUMBER

We provide a tracking number via email after you have made your purchase. 

Tracking will be available once your product is shipped. Each product may be shipped from a different fulfillment center across the globe, as our product research team spends the time to source for quality yet affordable Mysuperdoggy products.

When you receive your tracking number, you can track it here.

I HAVE A QUESTION THAT WASN'T ANSWERED YET

If we still haven't managed to answer your question, check our FAQ Page. If you still couldn't find an answer please feel free to contact us at contact@mysuperdoggy.com and we will be glad to answer any questions you have.

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